5 Effective Ways to Convert Visitors into Customers

Syed Tasadduq Hussain Gardezi
3 min readJun 2, 2021

Making a customer purchase is entirely different than getting him land on your website. You might get a good amount of traffic coming to your website. But it’s a point of concern when it doesn’t conform to the sales volume. It’s mainly due to cutthroat competition online.

The truth is that most of the store owners implement every technique they could find without considering what customers would want. You can easily outrun them by following these simple yet effective tips.

Make Content Concise

Overloading your page with information will drive the visitors away instead of engaging them. No one has time to read long product descriptions and features. The visitor will soon lose interest while reading and leave.

Put yourself into the customer’s shoes and highlight the features which a customer may need to know. It will significantly improve the customer’s experience and he will be able to make quick and easy decisions.

Comments and Testimonials

Customers find reviews and comments by other customers to be more trustworthy than your own product descriptions. Add customer reviews which will show how much value other customers got after buying your product.

Implement a rating system so that customers can rate the products providing an easy reference for others. Endorsements from influencers and testimonials can greatly enhance customer’s trust and confidence in your products. Create a feedback form where customers can provide feedback about the experience with your products and share any suggestions they may have.

Offers and Discounts

Offering various promotions and discounts is an effective way to capture customer’s attention which in turn stimulates spontaneous decisions. It will not only help in boosting sales but also retains the customer in the long run. This strategy creates a sense of care and customer service. The customer feels that if we are getting products with good deals instead of taking all the advantage ourselves, we are passing some of it to our customers.

Photo by CardMapr.nl on Unsplash

Easy Checkout Process

An easy and quick checkout process with options like free delivery and friendly return policies is another important factor. It not only provides a seamless experience for customers but also keeps us safe from losing sales. In a study conducted in 2020, free delivery was the leading factor for making online purchases.

It is because when the customer gets stuck while making a purchase. Either due to some complex options or a non-responsive website.

Build Email List

Although e-mail address data is not given due importance by thinking that who reads emails these days but its importance cannot be ignored. You can send exclusive offers to the customers and we can stay in touch rather than waiting for the customer to make contact.

Acquiring and retaining customers requires a long-term strategy. With proper planning, every effort is made to develop a system to stay in touch with as many customers as possible. It will maintain steady growth in your business.

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